Welcome to Resin Masters LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at resinmastersepoxy.com (the "Site") and the services we provide. By accessing or using our Site, you agree to be bound by these Terms.
Acceptance of Terms
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.
Services
Resin Masters provides professional epoxy and polyaspartic flooring installation services, including but not limited to:
- Full flake epoxy flooring systems
- Metallic epoxy flooring
- Solid color epoxy flooring
- Quartz epoxy flooring
- Residential and commercial floor coatings
All services are subject to availability and are provided in Broward County and Palm Beach County, Florida.
Quotes and Estimates
Free quotes and estimates provided through our Site or by phone are non-binding estimates based on the information provided to us. Final pricing may vary based on:
- On-site inspection and assessment
- Surface condition and preparation requirements
- Project scope changes
- Material availability and pricing
- Site accessibility and working conditions
Final pricing will be provided in a written contract before work begins.
Service Contracts
All flooring installation projects require a signed written contract that specifies:
- Scope of work
- Materials to be used
- Project timeline
- Total cost and payment terms
- Warranty information
By signing a service contract, you agree to the terms outlined in that contract, which may supplement these Terms of Service.
Payment Terms
Payment terms will be specified in your service contract. Typically:
- A deposit may be required to schedule work
- Payment is due upon project completion unless otherwise agreed
- We accept cash, check, and major credit cards
- Late payments may be subject to fees as specified in the contract
Cancellation and Rescheduling
If you need to cancel or reschedule a service appointment:
- Please provide at least 48 hours notice
- Cancellations with less notice may result in forfeiture of deposits
- If materials have been ordered, you may be responsible for material costs
- We reserve the right to reschedule due to weather or unforeseen circumstances
Warranty
We stand behind our work with comprehensive warranties as specified in your service contract. Warranty coverage typically includes:
- Protection against peeling, flaking, or delamination
- Coverage for manufacturing defects in materials
- Workmanship guarantee
Warranties do not cover:
- Damage from misuse, abuse, or neglect
- Improper maintenance or cleaning
- Damage from chemicals not listed as safe for epoxy floors
- Physical impact damage
- Normal wear and tear beyond warranty period
Customer Responsibilities
To ensure successful project completion, customers must:
- Provide accurate information about the project site
- Ensure access to the work area and utilities (water, electricity)
- Remove vehicles and items from work areas before scheduled installation
- Disclose any known issues with the substrate or previous coatings
- Follow maintenance and cure time recommendations
- Notify us immediately of any concerns or issues
Use of Website
You agree to use our Site only for lawful purposes. You must not:
- Use the Site in any way that violates any applicable law or regulation
- Transmit any harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Collect or harvest any information from the Site using automated means
- Impersonate or misrepresent your affiliation with any person or entity
Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Resin Masters LLC or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, Resin Masters LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use our Site or services
- Any unauthorized access to or use of our servers
- Any bugs, viruses, or other harmful code that may be transmitted to or through our Site
- Any errors or omissions in any content
Indemnification
You agree to indemnify, defend, and hold harmless Resin Masters LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of our Site or services, your violation of these Terms, or your violation of any rights of another.
Dispute Resolution
Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court to protect intellectual property rights.
These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Resin Masters LLC
Boca Raton, FL 33431
Email: resinmastersllc@gmail.com
Phone: (561) 816-1654
By using our Site or services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.
